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Configuring for Yahoo! BB

Q. How do I configure my computer to use Yahoo! BB?

A. If you are using a newer computer then, in most cases configuration is not needed. Just connect the wires to the modem as shown in the large fold-out diagram that comes with the modem. Then start up your computer. You should be automatically connected to the internet.

If you are using Mac OS X, Windows XP or Windows Vista but cannot access web pages, read on.

For computers with earlier system versions, see the Instructions for Older Systems.

Automatic Connection

Yahoo! BB uses the industry standard internet configuration called "DHCP with Automatic Addressing (PPPoE off)." That configuration is the default setting for Mac OS X, Windows XP and Windows Vista so both those systems will normally connect automatically without configuration.

Automatic Connection Fails

If you are unable to connect immediately, you should first check the Trouble-shooting page. If everything there checks out, then come back here to check the configuration of your computer.

Check Computer Configuration

Macintosh OS X

Go to the Apple menu and choose "Location > Automatic." If that doesn't fix it, disconnect and reconnect the cables. Be sure to use the LAN cable that came with the YBB modem.

If it still doesn't work, then it may be that the "Automatic" settings have been inadvertently configured to something else. In that case, the easiest thing to do is to create a new "Location."

  1. Click the Apple menu and select "System Preferences..."
  2. Click the Network icon.
  3. In the "Location" pop-up menu, choose "New Location." (Note: If "New Location" is grayed-out, you'll first have to click on the padlock in the lower corner and enter an administrators password--probably your own log-in password.)
  4. Give the new location a name such as "DHCP-Automatic," etc.
  5. In the "Show" Pop-up menu, select "Built-in Ethernet"
  6. Click on the "TCP/IP" tab and in the "Configure," pop-up menu select "Using DHCP." Leave everything else blank.
  7. If the "Apply Now" button is available, click it.
  8. Close the Network window.
  9. You should not need to restart your computer.

Windows

Note: the following configuration instructions assume you are not connecting to the internet anywhere else. If, however, you have a laptop and it's already configured for your school or workplace and it doesn't connect to your new modem automatically, then you will need to set up your new configuration an "alternate" configuration. This is necessary in order to avoid 'undoing' your other (work or school) configuration.

If that is the case for you then, before doing the configuration shown here, go down to the "Alternate Configuration" section below and set that up first.

Windows XP

  1. Click on 'Start' button on your Task Bar at the bottom of the screen.
  2. Click on the 'Control Panel' icon. The Control Panel should open up.
  3. Click on 'Network and Internet Connections'. The Network and Internet Connections panel should open up. If that choice is not available, skip to the next step.
  4. Click on 'Network Connections'.
  5. Right Click on 'Local Area Network' and select 'Properties' from the pop-up menu dialog.
  6. Highlight 'Internet Protocol (TCP/IP)' and select 'Properties'.
  7. Click to choose 'Obtain an IP address automatically' if it is not already chosen.
  8. Click to choose 'Obtain DNS Server address automatically' if it is not already chosen.
  9. Click 'Advanced.' A new dialog will appear with the 'IP Settings' tab selected.
  10. Make sure there are no IP addresses in the 'Default Gateways' list. Use the 'Remove' button to delete any that are there.
  11. Make sure 'Automatic Metric' is checked.
  12. Click on the 'DNS' tab at the top of the dialog.
  13. Make sure there are no IP addresses in the 'DNS Server Addresses' list. Use the 'Remove' button to delete any that are there.
  14. Select 'Append primary and connection specific DNS suffixes'.
  15. Check 'Append parent suffixes of the primary DNS suffix'.
  16. Uncheck 'Register this connection's address in DNS'
  17. Click on the 'WINS' tab at the top of the dialog.
  18. Make sure there are no IP addresses in the 'WINS Addresses' list. Use the 'Remove' button to delete any that are there.
  19. Uncheck 'Enable LMHOSTS lookup'.
  20. In the 'Net BIOS' Setting' group, select 'Default'.
  21. Click on the 'Options' tab at the top of the dialog.
  22. Highlight 'TCP/IP Filtering' and press the 'Properties' button.
  23. Uncheck 'TCP/IP Filtering'. Ignore any other settings on this page.
  24. Click OK on three or four screens in succession to get back to the 'Network Connections' page. Close the panel.
  25. You should not have to restart your computer for your settings to take effect. If you still cannot connect, however, go ahead and try restarting.

Alternate Configuration

Windows XP

Instructions here

Windows Vista:

1. Open the Connect to the Internet wizard by clicking the Start button , clicking Control Panel, clicking Network and Internet, clicking Network and Sharing Center, clicking Set up a connection or network, and then clicking Connect to the Internet.
2. Click Set up a new connection anyway, and then follow the instructions (set up with DHCP automatic IP addressing and PPPoE not used).

If Connection Fails

  1. The most common reason for failure to connect with Windows is a LAN adapter with a miss-configured or missing driver. If your computer does not have a built-in LAN port and, instead, the cable from your Yahoo! BB modem is connected to a card or other device attached to your computer, check to ensure the device's driver is installed properly.

    If the driver is not configured correctly or missing, you'll have to reinstall it. If you don't have a copy of the driver, you can usually download it from the maker's web site. If you don't have a card or cannot locate a driver, the easiest solution, all things considered, is probably to buy a new one.

  2. Another common reason for failure to connect is a defective modem. To request a replacement, contact Yahoo! BB.

Hope this helps!

Jimmie

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